Presentations

Why Don't we Weigh Them

- by Gloria Gery, Gery Associates. Training East. Atlanta. January 2004. Most of the time when people evaluate performance interventions like instruciton or performance support they compare them against like alternatives. For example eLearning is compared with classroom instruction. In this session Gloria compares performance support (and by extension other interventions) against other alternatives.

What's ahead for Training?

- by Gloria Gery. e-Gov eLearning Conference. Washington, DC. October 19, 2003. There are many changes facing the Training professional and industry. In this session, Gloria talks about the intersection and growing overlap of learning programs, reference and performance support tools

The Training Business: It Aint What it Used to Be...

- by Gloria Gery, Gery Associates. Keynote, Instructional Systems Association (ISA) A. Palm Springs, CA. March 19, 2003. The Training Business has changed considerably for vendors. In this keynote presentation, Gloria discusses how and why it is different and what vendors must do to be successful.

Pillars of an e-Learning and Performance Support Strategy

- by Gery, Gloria. . . July 31, 2002. eLearning is far more than courses. In this presentation Gloria Gery defines the four pilllars of eLearning: instruction, reference, support tools and collaboration and discusses their appropriate use.

KM World 2002 Presentations

- by Various KM World Presenters. KM World - October 28th -31st. San Jose, CA. January 1, 2002. This link to the KM World site provides access to all conference presentations.

Portals, Knowledge Management and Performance Support: Achieving Significant Outcomes

- by Gery, Gloria. August 19, 2001.

Performance Centered Business Models and Processes: Keys to Effective KM

- by Huber, Burt, and Gloria Gery. KM World. Santa Clara, California. October 25, 2001. KM has become many things to many people. Finding ways to optimally capture and manage an organization’s knowledge resources is critical. Once captured and stored, implementing these resources into the context of the work becomes the next major task for system designers and developers. A design and architecture with a focus on end user performance is perhaps the most effective way to achieve these goals. Real world examples and case studies demonstrate the value of this approach. Our findings indicate one key principal: the power of KM is directly proportional to the level with which performance design is integrated into the tasks of the end user. Learning is a function of doing — it only makes sense to provide users with the knowledge resources they need to complete tasks at hand. Learn how organizations from Fortune 500 companies to small Internet start-ups are leveraging KM designs into effective performance centered systems that provide real value and have a definite business impact.

Keynote - 2002 OLL and Performance Support Conference

- by Gery, Gloria. Online Learning/Performance Support. Los Angeles, California. September 2002. Keynote presentation.

Designing Performance Support: Representation and Integration

- by Gery, Gloria. July 31, 2001.

Moving to Performance Support: What about the Training?

- by Huber, Burt, and Gloria Gery, Marge Reid, Ken New, Frank Brusca, Gary Elsbernd. Online Learning/Performance Support. Los Angeles, California. October 1, 2001. Moving from classroom instruction to performance support can result in dramatic changes for any training group. Join a panel of leaders who have moved their training groups through this transition. Review information about: 1) strategies for refocusing a training organization in a performance support environment, 2) how training is changed when performance support is introduced, 3) how to reposition your training organization in a new performance support environment, and 4) the benefits of making this transition.

Keynote - 2000 OLL and Performance Support Conference

- by Gery, Gloria. Online Learning/Performance Support. Denver, Colorado. September 25, 2000.

Performance Support: A Model for Tomorrow

- by Gery, Gloria. Training Director's Forum. July 5, 2000. Keynote presentation.

Design Examples

- by Gery, Gloria. Online Learning/Performance Support. Los Angeles, California. October 20, 1999. Develop an understanding of the characteristics and behaviors of software systems that generate immediate work performance. View demonstrations of numerous systems and discuss what makes them work. Focus on the difference between traditional and performance centered systems. Understand the relationship between intrinsic support that is inherent to the software and extrinsic and external support that compensates for the inability or failure to incorporate support directly into the software. Understand how development methods differ for creating these new kinds of systems. Realize the roles and relationships of different team members, including those with traditional training backgrounds. Discuss the relationship between performance support and knowledge management.

Performance Support 99 Conference Keynote

- by Gery, Gloria. Online Learning/Performance Support. Los Angeles, California. October 18, 1999.

Performance Centered Design Workshop Slides

- by Gery, Gloria. Online Learning/Performance Support. Los Angeles, California. October 20, 1999. Develop an understanding of the characteristics and behaviors of software systems that generate immediate work performance. View demonstrations of numerous systems and discuss what makes them work. Focus on the difference between traditional and performance centered systems. Understand the relationship between intrinsic support that is inherent to the software and extrinsic and external support that compensates for the inability or failure to incorporate support directly into the software. Understand how development methods differ for creating these new kinds of systems. Realize the roles and relationships of different team members, including those with traditional training backgrounds. Discuss the relationship between performance support and knowledge management.

Opening Presentation for the Online Learning & Performance Support conference

- by Gery, Gloria. Online Learning/Performance Support. Los Angeles, California. October 18, 1999.

When Design is good it's very, very good

- by Gloria Gery. Online Learning 2003. Los Angeles. September 23, In this brief presentation, excellent design exampels are show.

TEMPO and ASTD Meeting

- by Gloria Gery, Gery Associates. TEMPO and ASTD Meeting. Philadelphia. January 6, 2005. Defining and development a performance support conceptual framework and architecture to move beyond pilots is the focus of this presentation.

Legends Series Webinar: At the Moment of Need

- by Gloria Gery. Sum Total Systems Webinar. July 23, 2004. This online event is archived and includes a recording of the presentation and slides and examples used in the program.

Staying Unstuck! Why it Matters and How New Viewpoints will Change Our World

- by Gloria Gery, Gery Associates. ASTD Int'l Conference: Legend's Series. Washington, DC. May 25, 2004. The professional training and performance community must continually open itself up to emerging alternatives. In this Legends' session Gloria Gery discuss what alternatives are currently available that are different from prevailing training models and what we must do to take advantage of them to make a difference.

The Past, Present and Future of Performance Support Systems

- by Gloria Gery. Working Knowledge. Babson College, Wellesely, MA. October 29, 2003. Performance Support Systems have progressed for an out-of-context set of job aids and resources to highly fused enviroments. Gloria Gery discusses this progression and projects into the future.

Learning, Doing and Referencing

by Gloria Gery. Online Learning 2003. Los Angeles. September 23, 2003. What should be learned, what should be supported and what should be taught. A new take on eLearning

Wisconsin Distance Learning Workshop

- by Gloria Gery. Distance Learning Conference. University of Wisconsin, Madison, Wisconsin. July 28, 2003. The focus of this presentation is on defining portals to aid a given work group. Lots of sample portal screens.

The New Wave of e

- by Gloria Gery. Technology and All That Jazz. University of West Florida. March 1, 2003. Gloria discusses the future of technology to support learning and performance.