Sustainable Learning and Support
Global Learning Alliance has produced a paper discussing the need for and merits of electronic performance support systems: 'Sustainable learning and support in 21C enterprises'. The paper, which is available to learning professionals and the media, considers the use of electronic performance support systems to sustain learning for tasks, procedures and processes, and provides a functional and financial study for managers of learning.
The link address is: http://www.ltimagazine.com/ltimagazine/article/articleDetail.jsp?id=140879