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Knowledge Management Resource Guide

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The field of knowledge management has reached a stage of growth and maturity where we are able to discern the main concepts and practices that give this field its special character. This Knowledge Management Resource Guide is an attempt to bring together in one place material on the Web that elucidates these concepts and practices. In creating the guide, we have been highly selective, seeking to provide a 'best of the web' for students, researchers, as well as practitioners. There are two ways of navigating the content in this guide: a CONCEPTUAL view that focuses on theories and concepts; and an APPLICATION view that highlights practices and case studies of organizations. Both views are based on a Knowledge Management Framework that the faculty has developed and applied in its projects. The framework identifies three types of organizational knowledge (tacit, explicit, and cultural knowledge), and four levels of organizational enablers (vision and strategy, roles and structure, practice and process, tools and platforms). Together, these elements provide a systematic way of looking at KM, which we define as: "A framework for designing an organization’s goals, structures, and processes so that the organization can use what it knows to learn and to create value for its customers and community." - Professor Chun Wei Choo

The link address is: http://www.fis.utoronto.ca/resources/inforum/kmrg/

Created by gdickelman
Last modified 2004-12-22 08:12 AM
 

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