The Janitor Stole My Job
- by Longman, Phillip J..
U.S. News and World Reports. December 1, 2002.
Pioneered in the early 1990s by Gloria Gery, an educational-software guru based in Tolland, Mass., EPSS programs are distinguished by their ability both to automate many job-related mental skills and to provide instant instructions to help users make whatever human judgments are still necessary.
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