Does eLearning Equal eTraining?
When Doing Equals learning
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- by Mayor, Tracy, CIO January 15, 1995. At their most ambitious, performance support systems seek to wipe out the distinction between learning and doing by embedding the user's work requirements into their underlying structure and design interface. "Training and documentation are compensatory for badly designed applications," declares Gloria Gery, the Tolland, Mass., software-design consultant credited with developing and naming EPSS. "If you design around the work process and embed knowledge into the application, far less training is necessary."
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