The Brave New World of Learning
by Sam Atkins, T&D (Training and Development) from ASTD. June 2003. Adkins challenges training professionals to evaluate traditional courseware as a performance improvement intervention by explaining the new wave of Enterprise Application Integration that is on the way. His statements such as "just in time is too late" make us realize that fusing knowledge into user interfaces that support workflow is inevitable. Unfortunately, most people think of Enterprise Application Integration as a technical and logistical improvement. Adkins reminds us that it is really performance that it's all about. I wasn't sure whether to categorize this as a learning or performance support article... so it's under both! Definitely worth a read. bring it to your IT folks to further your involvement in workspace design.
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